I believe that great products are built on a deep understanding of people, paired with a relentless focus on details.
And I love building tools that empower people to solve complex problems and craft experiences, which I currently do at Salesforce.
I’ve been fortunate to work with a wide range of companies, including:
Salesforce Automation - Flow Builder
Flow Builder is an automation tool that enables businesses to automate their processes without needing to write code. In 2023, Flow powered over 200B automation executions each month. I led design for the core builder experience, redesigned the system for custom actions, and led initiatives to improve usability for users of all levels of technicality and experience across the product lifecycle.
Salesforce Automation - Screen Builder
Screen Builder is a tool for creating guided business processes, like intake forms, support agent flows, lead creation, and so much more. I led a major project to define a multi-year roadmap for the product. This was focused on moving the builder from producting static pages and forms, to dynamic apps that react to user inputs and that use real-time data.
Salesforce Marketing Cloud - Content Builder
Marketing Cloud is an all-in-one solution for connecting with customers. I worked on the new email and landing page builders, which allow marketers to create personalized and accessible campaign content, without writing code.
Salesforce Marketing Cloud - Content Management
Within Marketing Cloud, I also worked on the content management system for managing and organizing marketing assets.
